Making a claim on your policy
Sometimes the unexpected happens on (or just before) your holiday. Your policy with Travel Insurance 4 Medical is there to protect you and your finances. And we are here to make everything straightforward if you need to make a claim. All the information you need is below.
Medical claims
In the event of a medical emergency, visit our emergency medical assistance page for information on what to do.
For non-emergency medical treatment, you should check your policy schedule and the appropriate section of your policy wording to make sure that what you are claiming for is covered. You can set up a claim online or by telephone, you must ensure that you have all relevant documents and any receipts.
For policies purchased before 31st December 2024
Online Claims collinson.claimhere.co.uk/en/support/home
Telephone 0333 005 1092
For policies purchased after 1st January 2025
Online Claims whitehorse.myclaimshub.co.uk
Telephone +44 (0) 1733 224 861